Deming Concept

W. Edwards Deming was con slopered to be way ahead(predicate) of his time. His philosophical ideas were also considered radical in the United States during the 1950s, but were right away adopted by Japan. He developed what later became known as Demings 14 points, that would later launch the Total Quality wariness Movement in the United States, which were not actually pass judgment until the 1980s. maven of his philosophies that I nominate interesting was Point 5 Improve eer and forever the system of production and service, to reform prime(prenominal) and productivity, and thus ever to a greater extent(prenominal) decrease costs. This philosophy was foreign in the 1950s, where managers philosophy was focused more on power and control. Demings concept leaned more towards a teacher/student relationship, instead of the power and control focus of his time. Humans argon very resistant to change however, and that is why I feel this is an weighty concept that near companies still struggle with straight off. My employer for example, Lowes Distribution Center, has some managers that dont like to change processes because it is the way they like it to be done.Demings philosophy touch a new focus, which involved management to constantly be looking for improvements that can be do in both their processes, and technology that would reduce cost. Our computer system that controls all(prenominal) function in our facility is about 22 years old, and is overaged to the point where it has employees repeat steps to convince the computer system the projection has been completed. Inefficient methods lead to higher cost. Higher costs in term of enlistment seem to add to our societys penury for power and control, resulting in increased pressure on team members to make up for the inefficiencies of the system.At this point, team members than reduce feature to realise increased expectations, resulting in rock-bottom customer satisfaction. The long-term result involves l ower profit margin and diminish gross revenue, which all could have been avoided if Demings points were followed in the first place, by alternate or updating the equipment. Demings philosophy also referred to the service industry. If improvements were do to meet the expectations of customers, than overall costs would be decreased. This is commonly still seen directly with new technology being put on the market, only to be recalled later when it is tested and announced to be unsafe. For example, the recall of the Toyota model Prius, which was found to have graphic symbol issues with the clips that check up on the floor mats in place. If the clips came loose, the mats could slide and hold down the accelerator, which risked causing an accident. This recall was estimated to cost Toyota around two one thousand million dollars, as well as a loss of $100,000 in sales in both the U. S. and Europe. Imagine if Toyota had invested more in the quality side of producing the clips, and the savings that would have came with it.Demings philosophies triggered the Total Quality Management faeces in the 1980s. Beforehand, factories focused solely on productions numbers, without even taking quality into consideration. I can see why Demings ideas werent accepted at first, if you think back to how things in all likelihood were in the 1950s. Not to honorable mention the increased costs that comes with higher quality. For example, a shoe factory probably only had two options for shoes, black or white. Now we have a large selection of brands to choose from, each representing a different train of quality.With the focus now being on quality, businesses can provide a higher level of customer satisfaction, bringing different levels of quality to meet their customers budget, as well as expectations. Having strict levels of quality guidelines in the service industry, especially in fast food, customers are more reassured that they are consuming food that is safe, and has met requ irements set by health inspectors. Demings philosophies have also made our business processes more efficient. Businesses today focus on the future, and predict possible changes they would need to adopt to survive. engine room is constantly changing, and is also bringing a higher level of quality to both manufacturing and service industries. In conclusion, I think Demings philosophies are vital today to businesses survival. For a business to get ahead of the competition, they need to not only be efficient, but also possess a certain level of accepted quality by consumers. Quality continues to improve as new technology emerges on the market, and processes are continually evaluated. any business would benefit by following Demings 14 points.